You are an amazing pet pro who offers and amazing service so why don't you have more clients? Well Dom has the answer which he will share with your while he is serving 'Suki' tea and cake to Alex the video guy.  He also tells the story of the excellent customer service he experienced on a recent trip to the lakes and why a heartbreaking trip to Tescos caused him to start razor blade subscription, AND how this can help you get more awesome clients in your pet business..